Very poor service from CW

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Mundii
Posts: 2
Joined: Sun Dec 14, 2008 7:58 pm

Very poor service from CW

Post by Mundii »

I ordered my girlfriend's Christmas present by telephone on the 13th December and was assured the watch would arrive by Christmas.

When I called today to find out where the watch was, I was told that there was 'not an exact match' with the card I had used for payment and that they thought the other department would have contacted me. Which of course they hadn't.

I was told there is nothing they can do to get the watch to me for Christmas.

Anyone got ideas how I'm going to explain this one to my girl...?
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