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my hour is now freely spinning

Posted: Wed Apr 21, 2021 11:48 pm
by Enkidu
So I looked at my watch this morning, and I saw that the time was off, kinda odd but then as I looked closer I see the hour hand spin around. Ugh :( .
I dont recall hitting anything significant...now granted, I did move furniture around yesterday but nothing where I was oh yeah that's a bump!
Anyways, watch is from 2020. Hopefully its something covered by CW.
Off to start the warranty process.

Re: my hour is now freely spinning

Posted: Fri Apr 23, 2021 12:44 pm
by Deks
I'm assuming this would 100٪ be covered by their 60 month warranty. I'm sure customer services will sort you out. Good luck and let us know how you get on

Re: my hour is now freely spinning

Posted: Fri Apr 23, 2021 6:05 pm
by Enkidu
thanks, Ive reached out CS but we are playing email tag. Of course, I understand timezone differences.