Any ideas how long it takes for CW to respond to online support queries now? They've provided a reference number, but there's no way to check its status.
I'm pending a return - after completing the returns form, DHL turned up at my doorstep expecting a labelled parcel! Having heard nothing more from CW, I had to turn them away. More annoying was DHL's unexpected arrival & doorbell ring awoke a resting 6 month old...
Disappointing to say the least!
Your enquiry has been received and is being reviewed by our support staff
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